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If all of the drivers are not on the phone or the PC, they will have to be downloaded. When you connect the phone it will enter downloading mode and download the remaining drivers to your PC (this process will take a while). Now set your phone so it will go into downloading mode when you plug it back in to do this, hold down both the up and down volume keys while you plug in the USB cable.
Once the detection is complete, unplug the phone. Once the connection is made, the PC will automatically begin detecting multiple devices (this step may take several minutes). With USB debugging enabled, plug your device into your phone. To enable USB debugging, tap the Menu button on your handset and then tap Settings | Applications | Development | USB Debugging and then tap OK when prompted.
You have to enable USB debugging and then install the proper drivers for the phone on the PC. This is where the process starts getting a little tricky. Step 3: Configure the device and install drivers for the PC
Simply double-click on the software and walk through the installation steps. This step is no different than any other Windows installation process. Download the executable installer from the Download Center. The first step is to download the Kies Mini software onto your PC. As with any firmware update, there is always a chance for data loss and even, in worst case scenarios, the bricking of your phone. What you will needīefore you begin this process, you should make sure that all of your data is backed up. I’ll walk through the somewhat nerve-wracking process so you can get Android 2.2 (Froyo) on your Captivate.
When you are in this situation, the best (and sometimes the only) way to update your Captivate is with the Kies Mini for PC software, which is available for Windows XP, Windows Vista, and Windows 7 32-bit. There were plenty of rumors about this issue - “you must have four bars of connectivity,” “you have to turn wireless off,” “Samsung is charging providers for updates” - but, ultimately, the update never happened. Samsung released a statement saying the OTA update was available, but lo and behold… the phone could not connect. I was frustrated for days because my Samsung Captivate was “unable to connect to servers” when trying to check for updates. He says the upgrade to Froyo is well worth the hassle.
Jack Wallen shares the step-by-step process for using the Kies Mini for PC software to get Froyo on a Samsung Captivate.
How to manually update a Samsung Captivate to Froyo